WebCT FAQ
Why won't my browser pull up WebCT?
Some UGA services such as WebCT require certain browser capabilities and settings. To make sure your browser is configured properly follow these instructions:
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Make sure that you have four green checks in the first table that appears. If you seen any red "X" in the first table, make sure you follow the instructions to update/adjust your browser settings accordingly.
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How do I add or remove a WebCT course?
Adding a WebCT Course
Generally, students cannot add themselves to WebCT courses. Instructors control who has access to their individual WebCT courses.
If it's the beginning of the semester and you do not see WebCT courses for all of your UGA courses on the myWebCT Page, contact your professor. Many professors wait until after drop/add to add student to their WebCT courses, and not all UGA classes have a WebCT component.
If you previously had access to a WebCT course that is now missing from your myWebCT Page, contact the professor.
Removing a WebCT Course
Generally, it is the course instructor's responsibility to maintain a current class roster and remove old courses from WebCT. If you have courses listed in your myWebCT space that you are no longer taking, contact the professor and ask to be removed.
If an instructor has left the university or is otherwise unreachable, contact the Helpdesk at 542-3106 or submit a ticket asking to manually remove you from the WebCT course.
How do I request a new WebCT course?
Instructors can request a new WebCT course online. All they need to do is:
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Login with your MyID and password.
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Click on UGA Faculty Resources Bookmark on the far right side of the page.
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Select Request a WebCT Course
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Fill out the webform and click on Submit
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WebCT support will notify you via e-mail when the course has been created. This process typically takes 24-48 hours.
How do I create a test account for WebCT?
WebCT Test Accounts are special MyIDs that allow instructors to see their own WebCT courses from the student perspective. They are useful tools that instructors can use to troubleshoot their own WebCT issues.
Instructors can request a Test Account online:
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Login with their MyID and password.
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Click on UGA Faculty Resources Bookmark on the far right side of the page.
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Select Request a Test Account
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Fill out the onscreen instructions
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WebCT support will notify you via e-mail when the test account has been created. This process typically takes 2-3 business days.
My class roll for the WebCT course I'm teaching isn't showing up. Why?
The following steps apply to any course designer requesting class rolls (Professor, Teaching Assistants, Secretaries, etc.):
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In the WebCT course designer view, click 'UGA Faculty Resources Page' found in the toolbar to the right.
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Click 'Add Student Accounts to your Course' --> Click 'PROCEED' at the bottom of the page.
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Select the desired course --> Click 'PROCEED' at the bottom of the page.
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In the box at the bottom of the page titled, Important Notes, click 'HERE' to fill out the Class Roll Access Request Page.
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This form is sent as a ticket to our WebCT specialists. Please allow 24-48 hours to process the form.
I just got married/divorced. How do I change my name in WebCT?
To change your name in WebCT, please call the Helpdesk at 542-3106 or submit a ticket requesting the name change.
Can't find your answer? If you're a student, try the Official Student WebCT Help Pages. If you are a Faculty member, try the Official Faculty WebCT Help Page.
